I lead design that helps people feel more confident about what comes next.

I'm at my best in big complex organizations where getting anything shipped means getting the people, rules, and systems behind it to work together.

Model portfolio capabilities page on a laptop in a café, highlighting a strategic collaboration and multi-asset expertise.

Model portfolios

Blueprinted the future state of a model portfolio service

Accessibility remediation tracker grouping documents by owner and verification status.

Accessibility at scale

A moving scope, delivered early

AI assistant workspace showing a staged workflow, review checkpoint, and linked source files

AI, from tools to policy

Working tools, written rules

Three Capital One Café displays showing local events, a seasonal money story, and the Money Coaching service.

Explore screens

Focused the café screens on people, not interactions

Earlier work

Group expense splitting

Patented approach to splitting shared expenses

Bill pay feature

See all your expenses in one place

capitalone.com/local

Explaining the Capital One Cafés

Multidisciplinary designer and artist David Dao is based in the greater Washington D.C. metro area and lives in Baltimore. He's led design in large, complex organizations most recently at T. Rowe Price and Capital One. He sits on the boards of Art Jewelry Forum and the Baltimore Jewelry Center.

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